April 10, 2007

"When emails are seen in seconds and minutes, and response times (expected and real) are in seconds and minutes, has email become real-time enough to substitute for instant messaging and chat?

In most places, email remains the channel for formal communication because there are persistent records, some threading of conversation, and the tempo is slow. But in some places, especially BlackBerried teams, people expect sub-minute responses to inter-office email. This tempo is comparable to casual chat over IM. Beyond tempo...

Email is starting to offer presence!.."
Read the whole post : In the BlackBerry world, is email the new IM?

Posted by Phil Wolff @ Skypejournal

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