July 15, 2007

PrettyMay Call Center for SkypePrettyMay Call Center for Skype is a 100% software-based call center solution for Skype.

PrettyMay Call Center for Skype lets medium and small businesses quickly and affordably implement Skype PBX system with auto-attendant, IVR, call recording, personalized voicemail capabilities, extension transferring and much more. With it, you can setup your Skype as an IVR system.

PrettyMay Call Center for Skype can support up to 30 concurrent Skype or Skypein lines without any extra hardware required.

As one Skype instance only can handle one incoming call at the same time, PrettyMay Call Center launches multiple Skype instances at the same PC to support multiple concurrent calls.

For instance, if you want PrettyMay Call Center to handle 3 incoming calls at the same time, PrettyMay will launch 3 Skype instances, you just need to login with the same SkypeID on 3 Skype instances.

Each Skype instance represents one line, and PrettyMay CCS use each Skype instance to handle incoming calls respectively without interrupting other Skype instances.

PrettyMay Call Center Features:

· Up to 30 concurrent Skype or Skype lines supported.
· Visual Call Flow Builder.
· IVR - Interactive Voice Response.
· Call Recording.
· Call Transfer.
· Transfer calls between Agents
· Skills-based routing.
· Call Queuing.
· Music/info on hold.
· Personalized Voicemail Inbox and Greetings.
· Caller track history management.
· Free upgrade for life.

PrettyMay Call Center Screenshots:

PrettyMay Call Center for Skype PrettyMay Call Center for Skype

Technorati Tags: , , , , ,

This Month's Most Popular Posts