September 15, 2008

ProvideSupport - Live Chat for WebsitesProvideSupport is an online service that allows you to chat with your website visitors.

ProvideSupports optional browser-based operator console lets you to monitor your website for chat requests 24/7 from any location, from any system connected to the Internet.

The system supports 128-bit SSL encryption and features visitor monitoring with geographic location identification, IP address, referrer, visited pages, and more. You can proactively invite your visitors to chat, push pages, transfer calls to other operators, use canned answers, save chat sessions logs, assign operators to multiple departments, set up sound and/or visual alerts on different events, see "party is typing" notification.

Very easy to set up - just paste a small HTML snippet into your web page source code. Web-based or Win32 operator client. No plug-ins or software installation required on customer's side. Fully customizable chat window to fit your website design. Large gallery of chat button images and chat invitations.

ProvideSupport Features :

· Easy Integration with Your Web Site
· No Software Installation Required
· Manage Multiple Chats Simultaneously
· Call Transfer
· Operator to Operator Chats
· Proactive Chats
· Chat Transcripts

ProvideSupport Screenshots :

ProvideSupport - Live Chat for Websites ProvideSupport - Live Chat for Websites

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